Returns & Exchanges
All items are sold as-is and are made on-demand, so I don't accept exchanges. Requests for return/refund of an item sold in a color other than what is pictured (i.e. listing is silver, and you order it in purple) will be subject to a 25% restocking fee.
I accept returns within 30 days of delivery, all that I ask is that you pay the return postage.
Please buy insurance on returns. Any damage suffered on a return is the buyer's responsibility. Damaged returns will not receive a refund.
If an item is damaged in shipping, please take a picture and contact me via email at email@example.com. If it can be repaired I may ask you to ship it back to me and I'll fix it. I buy insurance for items over $50, so if it is damaged I will need the following to make the claim:
1.) Picture of the item
2.) Picture of the packaging
3.) You will need to verify the claim when I send you the link
Note: without the 3 items above I will not send a replacement or issue a refund.
Requests for cancellations made after I have already started working on an item will not be honored.
NOTICE: Items marked as "delivered" via USPS tracking will not be refunded or replaced under any circumstances. We will not take responsibility for stolen packages.